it@apsinsurancevia.com
View detailsGrievance escalation
Reach APS's Grievance and Privacy Officer.
If your grievance needs escalation or you need help with a privacy request, contact APS using the published officer channel and keep the complaint reference and earlier response available.
Direct contact
Vikash Burnwal · Grievance and Privacy Officer
Phone
+91 75099 93143
View detailsWhat to include
Your name, reply contact, earlier grievance reference, relevant dates and a concise description of the unresolved issue.
Published escalation levels
APS grievance path
Level 1 · APS
Submit your concern to APS and keep the receipt reference. APS will review and respond through its grievance process.
Level 2 · Grievance and Privacy Officer
If the APS response does not resolve your concern, or your request concerns personal information, contact the published officer channel with your earlier reference.
Level 3 · Bima Bharosa
Use IRDAI's official portal to register or track a complaint when appropriate.
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